Total support for your IT systems both remotely and on-site in person
Features
- Omni-channel Help Desk - direct assistance via telephone, email and live chat when you need help
- On-site support at your location for troubleshooting, upgrades and repair of laptops, workstations and mobile devices
- Proactive patch management and monitoring for laptops, workstations and mobile devices
- Bundled Microsoft 365 services, including productivity and unified communications applications
- Bundled Microsoft Enterprise Mobility + Security features, providing best in class protection and management of all your devices
- Two-Factor authentication for your applications and devices, preventing business email compromise and other types of malicious attacks
- Cloud to Cloud backup of your email, documents and other data
- Third party applciation patching
- Learning Management System (LMS) providing various technology and security courseware to your team
Use Cases
- Augment your internal IT staff via Managed Service Provider (MSP) for Help Desk, Call Center and in person support
- After-hours support for end user assistance
- Automation of endpoint patch management
- Mobile device management (MDM)
- Management of device lifecycle and white-glove upgrade services
- Enhance the security protection of your endpoints and devices
- Enhance the security protection of your endpoints and devices
