Total support for your IT systems both remotely and on-site in person

Features

  • Omni-channel Help Desk - direct assistance via telephone, email and live chat when you need help
  • On-site support at your location for troubleshooting, upgrades and repair of laptops, workstations and mobile devices
  • Proactive patch management and monitoring for laptops, workstations and mobile devices
  • Bundled Microsoft 365 services, including productivity and unified communications applications
  • Bundled Microsoft Enterprise Mobility + Security features, providing best in class protection and management of all your devices
  • Two-Factor authentication for your applications and devices, preventing business email compromise and other types of malicious attacks
  • Cloud to Cloud backup of your email, documents and other data
  • Third party applciation patching
  • Learning Management System (LMS) providing various technology and security courseware to your team

Use Cases

  • Augment your internal IT staff via Managed Service Provider (MSP) for Help Desk, Call Center and in person support
  • After-hours support for end user assistance
  • Automation of endpoint patch management
  • Mobile device management (MDM)
  • Management of device lifecycle and white-glove upgrade services
  • Enhance the security protection of your endpoints and devices
  • Enhance the security protection of your endpoints and devices
Microsoft Gold Partner Dell Technologies Gold Partner